How artiqq collects, uses, protects, and manages your personal information
artiqq ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our online gaming platform at https://artiqq.cam (the "Platform") and related services.
This Privacy Policy applies to all users of artiqq services, including residents of Indonesia and other jurisdictions where our Platform is accessible. By creating an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
We recognize the importance of data protection, particularly for users in Indonesia where personal data privacy is increasingly protected under applicable regulations. We implement industry-standard security measures and transparent data handling practices to earn and maintain your trust.
artiqq, operating under international gaming licenses, acts as the data controller responsible for the collection, processing, and protection of your personal information. As data controller, we determine the purposes and means of processing your personal data in accordance with this Privacy Policy and applicable data protection laws.
For data protection inquiries, privacy-related questions, or to exercise your privacy rights, you may contact our Data Protection Officer at:
artiqq collects several categories of personal information necessary to provide gaming services, comply with legal obligations, and improve user experience. We collect information through direct interactions, automated technologies, and third-party sources.
When you register for an account or use artiqq services, you voluntarily provide the following information:
When you access or use the artiqq Platform, we automatically collect certain technical and usage information:
artiqq may receive information about you from third parties, including:
artiqq processes your personal information for the following specific purposes, each supported by a legitimate legal basis:
artiqq processes your personal data only when we have a valid legal basis under applicable data protection laws. Our processing activities rely on the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and gaming services | Contract performance - necessary to provide services you requested |
| Age verification and KYC | Legal obligation - required by gaming regulations and AML laws |
| Payment processing | Contract performance - necessary to complete transactions |
| Fraud prevention and security | Legitimate interest - protecting our business and users from harm |
| Responsible gaming measures | Legal obligation and legitimate interest - player protection duty |
| Marketing communications | Consent - you opted in to receive promotional messages |
| Platform analytics | Legitimate interest - improving service quality |
artiqq does not sell your personal information to third parties. We share your data only in the limited circumstances described below, and only with parties who maintain equivalent data protection standards:
We share necessary information with trusted third-party service providers who assist in operating the artiqq Platform:
All service providers are contractually obligated to process your data only for specified purposes, maintain confidentiality, and implement appropriate security measures.
We may disclose your information to government authorities, law enforcement, regulatory bodies, or courts when:
If artiqq undergoes a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred to the successor entity as part of the transaction, subject to equivalent privacy protections.
We may share your information with third parties not described above when you provide explicit consent for specific disclosure purposes.
artiqq implements robust technical, organizational, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
While artiqq maintains comprehensive security measures, you also play a critical role in protecting your account:
In the unlikely event of a data breach that poses risk to your rights and freedoms, artiqq will notify affected users and relevant authorities in accordance with applicable data protection laws. Notifications will describe the nature of the breach, likely consequences, and measures taken to address the incident.
artiqq retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Category | Retention Period | Justification |
|---|---|---|
| Account registration data | Duration of account + 7 years | Gaming license and AML compliance requirements |
| Transaction records | 7 years after transaction | Financial regulations and tax law compliance |
| Bet and game history | 7 years after bet placement | Gaming regulations and dispute resolution |
| KYC verification documents | 7 years after account closure | AML and regulatory compliance |
| Communication records | 3 years after communication | Customer service quality and dispute resolution |
| Marketing consent records | Duration of consent + 3 years | Proof of consent for regulatory compliance |
| IP addresses and device data | 90 days | Security monitoring and fraud prevention |
When retention periods expire, or when you exercise your right to erasure (where applicable), artiqq securely deletes or anonymizes your personal data using methods that render it unrecoverable, including cryptographic erasure of encryption keys and overwriting storage media.
Depending on your jurisdiction, you may have the following rights regarding your personal information. artiqq respects these rights and provides mechanisms for you to exercise them:
You have the right to request confirmation of whether artiqq processes your personal data and obtain a copy of that data. You can access most account information through your account dashboard. For comprehensive data access requests, contact our Data Protection Officer.
You may request correction of inaccurate or incomplete personal information. You can update most account details directly through your account settings. For information you cannot modify yourself, contact customer support.
Under certain circumstances, you may request deletion of your personal data. This right is subject to legal limitations, particularly where we must retain data to comply with gaming regulations, AML laws, or other legal obligations. Account closure requests should be directed to customer support.
You may request that we limit processing of your personal data in specific situations, such as while we verify data accuracy or assess your objection to processing.
Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, contact our Data Protection Officer at [email protected] with your request and account details. We will respond within thirty (30) days and may request additional information to verify your identity before fulfilling requests.
artiqq uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform performance, and deliver personalized content.
Most web browsers automatically accept cookies, but you can modify browser settings to decline cookies. Note that disabling essential cookies may impair platform functionality. You can manage cookie preferences through your browser settings or our cookie management tool (if available).
artiqq operates internationally, and your personal data may be transferred to, stored in, and processed in countries outside Indonesia, including jurisdictions where data protection laws may differ from those in Indonesia. When transferring data internationally, artiqq ensures adequate safeguards are in place, including:
All international data transfers comply with applicable data protection regulations and maintain equivalent protection standards regardless of processing location.
artiqq strictly prohibits use of our services by individuals under twenty-one (21) years of age. We do not knowingly collect personal information from minors. Our age verification processes are designed to prevent underage account creation.
If we discover that an individual under 21 has provided personal information, we will immediately delete that information and terminate the account. If you believe a minor has accessed artiqq services, please contact us immediately at [email protected].
Parents and guardians are encouraged to monitor children's internet usage and use parental control software to prevent access to online gaming sites.
artiqq reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through:
Your continued use of artiqq services after policy changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
For questions, concerns, or requests regarding this Privacy Policy or artiqq's data protection practices, please contact:
We strive to respond to all privacy inquiries within five (5) business days and resolve issues within thirty (30) days where legally required.
At artiqq, we recognize that trust is earned through consistent, transparent, and responsible data handling. We are committed to maintaining the highest privacy standards and protecting your personal information with the same care we apply to our own business data. Thank you for trusting artiqq with your gaming entertainment.
All data transmissions protected by SSL/TLS encryption and AES-256 at-rest encryption. Your information is secured with the same standards major banks use.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with artiqq and trusted service partners only.
Clear disclosure of what data we collect, how we use it, and who we share it with. No hidden data practices or surprise data usage.
Exercise your rights to access, correct, delete, or port your personal data. We respect your control over your information.
Full compliance with gaming regulations, AML laws, and international data protection standards. Legal and ethical data handling always.
Data retained only as long as necessary for service provision and legal compliance. Secure deletion when retention periods expire.
Learn more about how artiqq protects you, read our full terms, or get answers to common questions